1. General Information
Pragolem Tours operates guided walking tours in Prague, Czech Republic. By booking a tour or using our website, you agree to the following terms and conditions. These terms apply to all services offered through pragolem.com.
2. Booking and Reservations
Tour reservations are subject to availability and confirmation by our team. A booking request does not guarantee a confirmed spot until you receive a confirmation email. We reserve the right to modify or cancel tours due to weather, safety, or operational reasons. In such cases, we will offer an alternative date or a full refund.
3. Walkinkg Tour Payment Model
Our walking tours operate on a pay-what-you-wish basis. There is no fixed fee and no obligation to pay. Guests decide on a contribution at the end of the tour based on their experience and budget. This model relies on trust and mutual respect between guides and participants.
4. Private Tours and Pricing
Private tour pricing is provided on a per-request basis and depends on group size, duration, and itinerary complexity. A quote will be sent after your booking request. Payment terms and cancellation conditions for private tours are communicated at the time of confirmation.
5. Cancellation Policy
walkinkg tour bookings can be cancelled at any time without charge. We appreciate advance notice so we can plan accordingly. Private tour cancellations must be communicated at least 48 hours before the scheduled start time. Late cancellations may be subject to a cancellation fee as outlined in your booking confirmation.
6. Liability
Pragolem Tours takes reasonable precautions to ensure guest safety during all tours. However, participation in walking tours is at your own risk. We are not liable for personal injuries, theft, loss of property, or damages arising during the tour. Travel insurance is recommended for all participants.
7. Privacy and Data
Personal information collected through booking forms is used solely for tour organization and communication purposes. We do not sell or share your data with third parties. For questions about data handling, contact us at info@pragolem.com.
8. Intellectual Property
All content on this website, including text, images, logos, and tour descriptions, is the property of Pragolem Tours. Reproduction or redistribution without written permission is prohibited.
9. Modifications
Pragolem Tours reserves the right to update these terms at any time. Changes take effect upon publication on this page. Continued use of our services after updates constitutes acceptance of the revised terms.
10. Contact
For questions about these terms, reach us at info@pragolem.com or through the contact form on our website.